Privacy and confidentiality
Personal information collection, holding, use and disclosure of personal information by this Organisation is protected by the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth) (Privacy Act).
Personal information is any information or an opinion that identifies you or could identify you and includes information about your health.
Any personal information held by our Organisation is protected under the
National Disability Insurance Scheme Act 2013 and the
Privacy Act 1988. Our Organisation will only disclose relevant and/or necessary information to any external parties you have permitted us to disclose information unless required by law.
Personal information and documents
The purpose for collecting personal information from you is to:
provide services, including planning, coordinating, funding, implementing, monitoring and reviewing our services
report to NDIS, government or other funding bodies of how funding is used by us,
take photographs and videos for therapeutic and marketing purposes
responding to your feedback, and
responding to your queries.
This Organisation will not disclose/use information about you for any secondary purpose unless:
You have consented to the use or disclosure; or
You would reasonably expect us to use or disclose the information for the secondary purpose as it is directly related to the primary purpose; or
The use or disclosure of the information is required or authorised by or under an Australian law or a court/tribunal order; or
Our Organisation reasonably believes the use or disclosure is necessary to lessen or prevent a serious threat to life, health or safety of an individual or public health and safety; or
Our Organisation has reason to suspect an individual may have done something unlawful or engaged in serious misconduct that relates to organisational functions or activities;
Our Organisation reasonably believes that the use or disclosure is reasonably necessary to assist another person in locating a person reported as missing.